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- Products
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The OXID eShop Enterprise Edition is the scalable solution for large-scale enterprise.
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The 1,000-fold proven e-commerce standard software for small and medium enterprises.
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Your ultimate OpenSource
Shopsoftware E-Commerce solution
for growth and profitability.
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- Partners
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Qualified Solution Partners support OXID shop operators at all concerns
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The OXID Partner Netwok provides capable Partners around eCommerce.
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Closed Area for OXID Partners.
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- Services
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The OXID Academy offers comprehensive training in all aspects of eCommerce and OXID eSales products.
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OXID Consulting help you as a shop operator, agency or System Integrator with consultation services tailored to your needs.
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Reach for a high level of service with guaranteed reaction and reply times and get all available updates and upgrades thrown in!
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- News
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Stay informed with all news about eCommerce and OXID eSales.
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- References
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OXID eShop is successfully in use in virtually every industry and company size.
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- Community
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Valuable community resources for shop owners, OXID partners and newbies.
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OXIDforge is where those who develop with OXID eShop mingle, cooperate and share information.
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- Download
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Free download: Open Source Shopping Cart System OXID eShop Community Edition.
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OXID eXchange - The Marketplace for the Exchange of OXID eShop Extensions
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Product Informationen about OXID eShop Shopping Cart Sofware for download.
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- Company
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As leading producer of eCommerce software OXID eSales defines standards in online trading.
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Become part of an innovative company and design future of eCommerce with us!
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In this area you find all press releases, images for download and other press-stuff.
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Professional Edition |
Enterprise Edition |
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Standard Service Level |
Service level Plus |
Standard Service Level |
Service level Plus |
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Price per month |
39,90 € |
69,80 € |
1,67%1 |
2,33 %1 |
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Period of agreement |
min. 1 year |
min. 1 year |
min. 1 year |
min. 1 year |
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Support Tickets (per contract year) |
Unlimited |
Unlimited | Unlimited | Unlimited |
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Web-based Support |
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Response Time of Web-based Support |
4 hours |
2 hours | 4 hours | 2 hours |
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Guaranteed Response Times |
16 hours |
hours | hours | hours |
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Provision of Bug Fixes |
Sent |
Sent |
Sent |
Sent |
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Provision of Patches |
Sent |
Sent |
Sent |
Sent |
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Product Upgrades |
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Product Updates |
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Knowledge Base & FAQ |
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Documentation & General Help |
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Community Support |
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Forums & Customer Newsletter |
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Security Alerts |
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Information regarding New Products and Services |
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Discount for Academy |
15%2 |
15%2 |
15%2 |
15%2 |
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Additional Packages (10 additional tickets) |
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- |
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Phone Support |
9:00-18:00 CET3 |
7:00-21:00 CET3 |
9:00-18:00 CET |
7:00-21:00 CET |
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Response Time of Phone Support |
4 hours |
2 hours |
4 hours |
2 Std. |
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Separate Support Phone Number |
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1of net list price
2 this sales discount cannot be combined with any other Academy sales discounts.
3 for serious problems only: A serious problem is one that involves a software error that renders the software unusable or permits only severely restricted use of the software. The customer cannot reasonably work around this problem and therefore cannot complete non-postponable tasks.
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