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- Products
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The OXID eShop Enterprise Edition is the scalable solution for large-scale enterprise.
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The 1,000-fold proven e-commerce standard software for small and medium enterprises.
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Your ultimate OpenSource
Shopsoftware E-Commerce solution
for growth and profitability.
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- Partners
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Qualified Solution Partners support OXID shop operators at all concerns
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The OXID Partner Netwok provides capable Partners around eCommerce.
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Closed Area for OXID Partners.
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- Services
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The OXID Academy offers comprehensive training in all aspects of eCommerce and OXID eSales products.
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OXID Consulting help you as a shop operator, agency or System Integrator with consultation services tailored to your needs.
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Reach for a high level of service with guaranteed reaction and reply times and get all available updates and upgrades thrown in!
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- News
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Stay informed with all news about eCommerce and OXID eSales.
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- References
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OXID eShop is successfully in use in virtually every industry and company size.
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- Community
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Valuable community resources for shop owners, OXID partners and newbies.
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OXIDforge is where those who develop with OXID eShop mingle, cooperate and share information.
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- Download
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Free download: Open Source Shopping Cart System OXID eShop Community Edition.
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OXID eXchange - The Marketplace for the Exchange of OXID eShop Extensions
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Product Informationen about OXID eShop Shopping Cart Sofware for download.
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- Company
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As leading producer of eCommerce software OXID eSales defines standards in online trading.
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Become part of an innovative company and design future of eCommerce with us!
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In this area you find all press releases, images for download and other press-stuff.
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Support for OXID eShop Enterprise Edition (EE)
The steady success of your enterprise eCommerce project takes center stage. As enterprise support customer you have the advatages of a individual service. Together with you we discuss a support and subscription agreement that fits your needs. Contact us today
Support forr OXID eShop Professional Edition (PE)
| Basic | Advanced | Professional | |
Access to Patches, Updates and Upgrades |
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Tickets to E-Mail Support (out of that max. developer tickets) |
24 (4) | 72 (24) | 240 (60) |
Additional packages on request |
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Access to documentation and online help system (FAQ) |
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Discount on OXID Academy |
15%1 | 15%1 | 15%1 |
Newsletter Subscription |
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Phone Support (Monday - Friday)2 |
- | 9:00am - 6:00pm | 9:00am - 6:00pm |
Max. reaction time (in hours)3 |
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- Error class 1 |
4 | 2 | 2 |
- Error class 2 |
8 | 6 | 6 |
- Error class 3 |
14 | 12 | 12 |
Reduction of reaction and answer times and |
- | possible (add. 100 €) |
possible (add. 100 €) |
Pice |
59 € | 199 € | 399 € |
1 This discount cannot be combined with other discounts.
2 No phone support on public holidays in Baden-Württemberg.
3 The reaction time it the timespan beginning with the arrival of a support request (ticket) and ending with the first contact of an OXID contact person. If possible the request will be solved during the first contact. Contact will be made via phone or eMail.
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