B2C shop solution

for mail order business

Oxid mail order businesses are performing well:

Digital transformation in the mail order business

The catalogue is dead. There’s life in the old dog yet

The thick Quelle and Neckermann catalogues once heralded the economic miracle of the 1950s. The downfall of both business and their best-known medium – the catalogue – shows how they missed the boat when it came to digital transformation. As a mail order business, you have to develop faster in the face of the tough competition from Amazon. And adapt to your customers’ changing omnichannel expectations as well. But you have a distinct advantage over newcomers to digital commerce: In-depth knowledge of your products, strong customer relations, qualified data and an established offer from a single source – from catalogue to logistics and customer service. You have 100 years of knowledge of human nature!

Use it!

We show you how





to succeed as a mail order business in these times when online trade is booming

We help you with the 360-degree customer journey


  • Highly scalable shop software and ERP system for large dispatch volumes from a single source
  • Rapid system integration thanks to proven know-how from numerous integration projects
  • Best-practice processes specifically for mail order businesses
  • Seamless integration of OXID eShop and ERP, CRM, CMS, PIM thanks to numerous interfaces, modules and product bundles
  • Omnichannel customer experience: Catalogue, online shop, branch stores
  • High customer loyalty through services that create added value
  • A secure investment, and a worthwhile one, thanks to low TCO, short TTM and high ROI


With the OXID eShop and OXID ERP, we support you with an e-commerce solution that has been specifically designed for the mail order business. OXID ERP is packed full of success-critical functionalities that are guaranteed to make you competitive: Intelligent address selection, credit checks, smart planning with process models, omnichannel processing, multi-warehouse capability, logistics processes and much more.

These mail order businesses work with OXID

These OXID partners understand your business