Please always add your contract number. Otherwise we cannot process your request. Your contract number is a three- or four-digit number which is often followed by a hyphen and your account number.
What's the subject of your support request?
The shop's version is displayed in the admin area in the upper right corner.
Please describe the unintended behaviour as detailed as possible.
Screenshots are often helpful and can be attached below.
Which steps have you already taken to resolve the issue? What were the results so far?
Here you can upload a file. We accept files that are smaller than 10 MB and have got the following file extensions:
At the moment your data is only verified to a certain extent. Therefore please pay special attention when entering your e-mail address and your contract number. Otherwise we might not be able to respond to your request.