Searches that lead to answers.
When customers search for information, not products
The OXID search finds products – but a customer looking for an FAQ, a guide or a brand page comes up empty. This OPAL adds CMS pages as well as category, manufacturer and supplier texts to the search and shows them in the autosuggest alongside the products. Right within your store's own search.
What this OPAL does for you
Find answers, not just products: CMS pages as well as category, manufacturer and supplier texts become searchable – questions about shipping, care or brands lead to the right page.
Autosuggest for products and content: the suggestion dropdown shows product and content hits separately – customers see right away whether a match is a product or an information page.
Product search stays as it is: products are still found as usual, and content is added in a separate section.
Part of the OPAL family
OPALs are building blocks from OXID eSales: a proven foundation that is adapted to your IT landscape and integrated into your store.
Features at a glance
OXID
<OPAL/>
This content becomes searchable
CMS pages as well as category, manufacturer and supplier descriptions. Each content type can be switched on or off individually per store, so only the content you enable is searched.
Autosuggest with two sections
The suggestion dropdown in the search field shows products and content in separate sections – keyboard-accessible and debounced, so a search isn't triggered on every keystroke.
Content hits on the results page
The content found appears in its own block, which you place above or below the product list – clearly separated from the products.
Two search strategies to choose from
A simple search that runs without any changes to your store, or a more accurate full-text search – switchable per store. The full-text option uses MySQL full-text indexes that you create once.
Unpublished content stays hidden
The content visibility rules apply unchanged: inactive, scheduled or customer-group-restricted pages don't appear in the search. That way no draft is accidentally published via the search.
Subshop- and language-aware
In multishop setups, only the content of the current subshop is found, and in a multilingual store only the content in the active language.
Who is this OPAL for?
Stores with curated content
You have guides, FAQs and brand pages – but your customers can't find them via the search.
How it helps
This OPAL includes this content in the search. When customers find an FAQ page, it answers their question directly and saves a support request; in the autosuggest, they see right away whether a match is a product or an information page.
Frequently asked questions
Price
€20/month
OPALs are also available in subscription packages.