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OPALClick & Collect

Customers choose pickup during checkout and collect their order at one of your branches – as a regular shipping method in OXID eShop.

OXID eShop 7.5Direct from the platform vendor

Buy online, pick up in store.

Turn your branches into pickup points for online orders

Orders don't always have to be shipped: with Click & Collect, customers choose one of your branches as their pickup location during checkout. This OPAL adds pickup to your online store as a native shipping method – and you manage the branches themselves in one central place.

What this OPAL does for you

Pickup in the checkout: customers choose “Click & Collect” as their shipping method and see your branches with address and opening hours.

Maintain branches only once: the locations are stored centrally in the Location Framework; here you simply mark them as a “pickup point”.

Less shipping, clear assignment: shipping costs are €0 by default, and every order keeps its selected branch on record permanently.

Prerequisite

Requires the Location Framework OPAL

Click & Collect builds on the Location Framework, where branches and pickup points are managed centrally. The framework must be installed and active.

Part of the OPAL family

OPALs are building blocks from OXID eSales: a proven foundation that is adapted to your IT landscape and integrated into your store.

Features at a glance

Pickup as a native shipping method

“Click & Collect / Pickup” appears in the checkout alongside the regular shipping options, with configurable shipping costs (default €0). Because it is a genuine shipping method in OXID eShop, your existing country and cost rules apply automatically.

Branch selection: preselected or required

Once Click & Collect is selected, the pickup points appear with name, address and opening hours. If there is exactly one, it is preselected automatically; if there are several, a choice is required – customers cannot continue without selecting a branch.

Only appears when there is a pickup point

If there is no active pickup point, the shipping method is not shown at all. So pickup can never be selected without a pickup location.

Branch permanently linked to the order

The selected branch is permanently assigned to the order – with name, address and opening hours as they were at the time of ordering. It appears in the confirmation email, in the customer account and in the order overview in the admin area.

Manage branches centrally, simply mark them as pickup points

The location data is stored centrally in the Location Framework; this OPAL simply flags a location as a “pickup point” so that it can be selected in the checkout. The same branch can then serve as a pickup location and appear on the Store & Dealer Map at the same time – without entering the address twice.

Switch off a pickup location without deleting it

If you remove the “pickup point” flag from a location, it can no longer be selected in the checkout – effective immediately. The location itself remains and stays visible for other features – handy for a temporary closure, for example.

Who is this OPAL for?

Retailers with branches and an online store

You have branches and an online store and want to connect the two.

How it helps

Customers order online and pick up at your branch – as a regular shipping method in the checkout, with branch selection including address and opening hours. You manage the branches centrally in one place and simply mark them there as pickup points.

Frequently asked questions

Price

€20/month

OPALs are also available in subscription packages.

Any questions?

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Request the Click & Collect OPAL

In-store pickup as a shipping method in the checkout – branches managed centrally, every order clearly assigned.