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OPALCredit Limit Management

Limit outstanding receivables per customer: if the open amount or the number of open orders, including the current cart, exceeds the limit, checkout is blocked – with tiered limits and case-by-case overrides.

OXID eShop 7.5Direct from the platform vendor

Payment on account, within clear limits.

Offer payment on account, keep open amounts under control

With Credit Limit Management, you define for each customer how much they may have outstanding. Every unpaid order counts, regardless of the payment method. This lets you offer payment on account with peace of mind, without open amounts growing unnoticed. Once the limit is reached, the customer is informed directly in checkout.

What this OPAL does for you

Payment on account stays on offer, and the default risk per customer stays limited.

More leeway for trusted customers: individual limits per customer group or per customer.

You approve individual orders as exceptions; the general limit stays as it is.

Works well with

With the Payment Reminders & Dunning OPAL

The credit limit restricts how much a customer may have outstanding. Payment Reminders & Dunning makes sure open amounts are followed up on time.

Part of the OPAL family

OPALs are building blocks from OXID eSales: a proven foundation that is adapted to your IT landscape and integrated into your store.

Features at a glance

Default limit by amount and/or count

A global limit for the maximum open amount, the number of open orders, or both. Each limit can be activated individually. An empty field switches it off and does not mean "0".

Different limits per customer group

For trusted customer groups, you assign a higher limit or exempt them from the limit entirely.

Individual limits per customer

A customer's own limit takes precedence. The order of priority is clear: customer limit, then group limit, then global default.

Case-by-case overrides

You lift a customer's limit permanently or approve only their next order. A one-time override is used up afterwards and does not silently remain in effect.

Check including the current cart

The check covers the open receivables plus the current cart, so the new order already counts. The block is enforced in the store's own order validation, not just in the interface.

Overview of credit utilization

In the admin area, you see for each customer how much of their limit is used. After a payment is received, utilization drops accordingly.

Who is this OPAL for?

E-commerce manager

You offer payment on account with net terms in your B2B store and want to keep the default risk under control.

How it helps

Payment on account stays available as a payment method, and the risk per customer has a fixed upper limit. Trusted customers keep ordering with more leeway. You handle exceptions case by case, without touching the rules for everyone.

Frequently asked questions

Price

€35/month

OPALs are also available in subscription packages.

Any questions?

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Request the Credit Limit Management OPAL

Limit outstanding receivables per customer – tiered, checked in checkout and with case-by-case overrides.