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OPALWEEE Take-Back

Take-back of old devices under ElektroG §17 in OXID eShop: 1:1 take-back with a new purchase directly in the cart and 0:1 return without purchase via a dedicated page – controlled via OXID attributes.

For OXID eShop 7.4 and 7.5Direct from the platform vendor

Section 17 of the German ElektroG requires distributors to take back old devices.

Old-device take-back – in your store, not alongside it

The WEEE Take-Back OPAL brings both routes into your store: 1:1 take-back with a new purchase directly in the cart and 0:1 return of small old devices via a dedicated request form. You control the WEEE obligation and the device category cleanly via OXID attributes.

What this OPAL does for you

1.1:1 take-back with a new purchase: old-device return per WEEE item in the cart, limited to the purchased quantity and documented with the order.

2.0:1 return without purchase: a dedicated request form for small old devices, even without a customer account.

3.Categories & records: WEEE obligation and device category via OXID attributes; you see all 0:1 requests collected in the admin area.

Works well with

With the OPAL Returns Management

For regular returns – withdrawal and voluntary returns – there is the Returns Management: from the customer request to the refund.

Part of the OPAL family

OPALs are building blocks from OXID eSales: a proven foundation that is adapted to your IT landscape and integrated into your store.

Features at a glance

Return in the cart (1:1)

For each item subject to WEEE, a return quantity can be selected – automatically limited to the purchased quantity and documented with the order.

Notice & order documentation

A WEEE notice appears on the product page. The return information is included in the order confirmation emails and in the admin order view.

WEEE status via attributes

WEEE obligation and device category are handled via OXID attributes – assignable in the admin area or via ERP import. Variants inherit from the parent item.

Non-invasive & configurable in the admin area

This OPAL extends your store via the OXID extension chain. The 1:1 and 0:1 rules as well as the maximum quantities can be set in the admin area.

Dedicated page for 0:1 returns

For returns without a new purchase, there is a dedicated page with a request form – also for visitors without a customer account.

Request form for small devices

Form with address, device category and quantity plus captcha – for categories 3, 5 and 6, by default max. 3 devices per category.

Who is this OPAL for?

Electrical / electronics retailer

You sell electrical and electronic equipment and, as a distributor, are subject to the take-back obligation under ElektroG §17 – both with a new purchase (1:1) and for small devices without a new purchase (0:1).

How it helps

This OPAL covers both take-back routes: with a new purchase, customers choose the old-device return directly in the cart; the quantity is limited to the purchased quantity and documented with the order. For 0:1 returns, there is a dedicated page with a request form. You control the WEEE obligation and device category via OXID attributes.

Frequently asked questions

Price

€0

with a software maintenance or subscription contract · otherwise €50/month

OPALs are also available in subscription packages.

Any questions?

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Request the WEEE Take-Back OPAL

1:1 take-back in the cart and 0:1 return without purchase – under ElektroG §17, cleanly controlled via OXID attributes.